Terms & Conditions

Welcome to Web Host Wizards!

These terms and conditions outline the rules and regulations for the use of Web Host Wizards Website, located at 'webhostwizards.com.au' | 'dungeon.webhostwizards.com.au'.

By accessing this website we assume you accept these terms and conditions. Do not continue to use Web Host Wizards if you do not agree to take all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: “Client”, “You” and “Your” refers to you, the person log on this website and compliant to the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of Netherlands. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Accounts & Payments

For Shared Hosting plans (Sorcery, Mastery, Wizardry), payments are due within 72 hours of the due date.

For VPS Hosting plans, payments are due within 48 hours of the due date.

Payment invoices will be sent out 30 days prior to your subscription renewal for annual services, and 10 days prior to your subscription renewal for monthly services.

If payment is not made by the specified due date we reserve the right to suspend your service until the due payment is received, with full payment for all outstanding invoices required before the service can be reactivated.

If a service is suspended or terminated for any reason, Web Host Wizards is under no obligation to provide the customer with a copy of any data associated with the services. Web Host Wizards may provide the customer with a full website backup, if it is available, for a fee of $200.

Web Host Wizards reserves the right to delete all website and server data for any accounts that fail to make payment within 7 days of the invoice due date.

*Customers who wish to cancel their service/s with Web Host Wizards, must submit notice of cancellation seven (7) days prior to their next billing date. If a cancellation request is not submitted at least seven (7) days prior to next billing date, the customer is fully responsible for payment of the next billing period. You can submit a cancellation request directly at billing@webhostwizards.com.au

Control Panel

As a customer you will have access to the Enhance control panel to manage your website/s. As a customer, you are fully responsible for any data loss, damages or issues that occur from modifying files or software in the control panel.

Backups & Data

Web Host Wizards offers daily cloud backups. Each backup is kept in our system for 7-14 days*.

Web Host Wizards will not be held responsible for any loss of data held on our servers to your website or email accounts. Web Host Wizards will always try to restore your lost data from our system backups, however this doesn’t always work as the data may be corrupted. In such an instance, Web Host Wizards, will not be held responsible. It is your responsibility to maintain current backups of your website and email account data.

Domain Management

Any domains managed by Web Host Wizards will be kept in our company registrar portfolio. If you wish to update your DNS records, we can provide this service free of charge, anytime.

Alternatively you can host your domain URL elsewhere and have the DNS records pointing to our web servers at Web Host Wizards.

Need help? Just ask our support team!

Web Design & Development Projects

A customer has 14 days from the design submission date to work with our team and provide us with the full feedback / content that is required to complete the website and go live on the web.

If the customer does not provide us the full requirements within this time frame, a $500 project recommencement fee will need to be paid before the project continues.

Payment for web design & development projects is due in full 30 days after the project commencement date. If payment is not made in full, the project will be put on hold until payment is received.

If a customer stops communicating or blocks our workers at Web Host Wizards during a Website Design & Development project, Web Host Wizards then reserve the right to hold any funds received until the customer re-engages with the assigned project manager at Web Host Wizards.


We employ the use of cookies. By accessing Web Host Wizards, you agreed to use cookies in agreement with the Web Host Wizards’s Privacy Policy.

Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.


Unless otherwise stated, Web Host Wizards and/or its licensors own the intellectual property rights for all material on Web Host Wizards. All intellectual property rights are reserved. You may access this from Web Host Wizards for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

  • Republish material from Web Host Wizards
  • Sell, rent or sub-license material from Web Host Wizards
  • Reproduce, duplicate or copy material from Web Host Wizards
  • Redistribute content from Web Host Wizards

This Agreement shall begin on the date hereof.

Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. Web Host Wizards does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of Web Host Wizards,its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, Web Host Wizards shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

Web Host Wizards reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.

You warrant and represent that:

  • You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
  • The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;
  • The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy
  • The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant Web Host Wizards a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

Hyperlinking to our Content

The following organizations may link to our Website without prior written approval:

  • Government agencies;
  • Search engines;
  • News organizations;
  • Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
  • System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.

We may consider and approve other link requests from the following types of organizations:

  • commonly-known consumer and/or business information sources;
  • dot.com community sites;
  • associations or other groups representing charities;
  • online directory distributors;
  • internet portals;
  • accounting, law and consulting firms; and
  • educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Web Host Wizards; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Web Host Wizards. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

  • By use of our corporate name; or
  • By use of the uniform resource locator being linked to; or
  • By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.

No use of Web Host Wizards’s logo or other artwork will be allowed for linking absent a trademark license agreement.


Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.

Content Liability

We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.


Web Host Wizards guarantees uptime of 99.99%.

Your Privacy

Please read our Privacy Policy

Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amen these terms and conditions and it’s linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.


To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

  • limit or exclude our or your liability for death or personal injury;
  • limit or exclude our or your liability for fraud or fraudulent misrepresentation;
  • limit any of our or your liabilities in any way that is not permitted under applicable law; or
  • exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.