Terms & Conditions

It is the customer's responsibility to cancel subscriptions. If you do not submit a cancellation request before your subscription renews, we cannot provide refunds. Please make sure you are aware of the subscription costs and renewal dates associated with your hosting plan.

Web Host Wizards only offers refunds if the service provided is faulty. We do not provide refunds or a money-back guarantee for change of mind.

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If you have an ongoing subscription with us, the payment will be attempted one day before the subscription expires.

For Shared Hosting plans (Sorcery, Mastery, Wizardry), payments are due within 72 hours of the due date.

For VPS Hosting plans, payments are due within 48 hours of the due date.

Payment invoices will be sent out 30 days prior to your subscription renewal for annual subscriptions, 14 days for bi-annual subscriptions, and 7 days prior to your subscription renewal for monthly services.

If payment is not made by the specified due date, we reserve the right to suspend your service until the due payment is received. Full payment for all outstanding invoices is required before the service can be reactivated.

If a service is suspended or terminated for any reason, Web Host Wizards is under no obligation to provide the customer with a copy of any data associated with the services. Web Host Wizards may provide the customer with a full website backup, if available, for a fee of $200.

Web Host Wizards reserves the right to delete all website and server data for any accounts that fail to make payment within 10 days of the invoice due date.

Customers who wish to cancel their service(s) with Web Host Wizards must submit a notice of cancellation seven (5) days prior to their next billing date. If a cancellation request is not submitted at least seven (5) days prior to the next billing date, the customer is fully responsible for payment of the next billing period. You can submit a cancellation request by opening a support ticket.

Your WordPress website is your responsibility.

Web Host Wizards will not be held accountable for any changes made to your website by the customer that result in broken links, downtime or other issues.

Please make use of the backup and/or staging functions in the control panel before making any changes to your website. This way, you can easily revert to a previous version if needed.

Web Host Wizards offers daily cloud backups. Each backup is kept in our system for 60 days*.

Web Host Wizards will not be held responsible for any consequential damages to your website or business, such as loss of data, lost profits, lost sales, or lost emails. Web Host Wizards will always attempt to restore lost data from our system backups; however, this may not always be successful if the data is corrupted. In such instances, Web Host Wizards will not be held responsible. It is your responsibility to maintain current backups of your website and email account data.

Managed hosting includes regular WordPress maintenance and updates.

We encourage you, as the business and website owner, to understand how the website works, as we do not manage every aspect of the website, only the updates.

Our live chat service is available almost 24/7 to assist with hosting-related inquiries.

Please note that WordPress development, as well as plugin and theme support, is not included in our standard hosting plans and will incur additional costs. While our support team may assist at their discretion, this is not guaranteed.

If our support team is at capacity, the live chat option will not be visible on the website.

We value mutual respect in our interactions. Our support staff is here to help, and any negative behavior or abuse towards them will result in an immediate ban from our support channels.

We employ the use of cookies. By accessing Web Host Wizards, you agree to use cookies in accordance with Web Host Wizards’ Privacy Policy.

Most interactive websites use cookies to retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas and make it easier for visitors to navigate our website. Some of our affiliate/advertising partners may also use cookies.

Unless otherwise stated, Web Host Wizards and/or its licensors own the intellectual property rights for all material on Web Host Wizards. All intellectual property rights are reserved. You may access this content from Web Host Wizards for your own personal use, subject to restrictions set in these terms and conditions.

You must not:

Republish material from Web Host Wizards.

Sell, rent, or sub-license material from Web Host Wizards.

Reproduce, duplicate, or copy material from Web Host Wizards.

Redistribute content from Web Host Wizards.

This Agreement shall begin on the date hereof.

Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas. Web Host Wizards does not filter, edit, publish, or review Comments before they appear on the website. Comments do not reflect the views and opinions of Web Host Wizards, its agents, or affiliates. Comments reflect the views and opinions of the person who posts them. To the extent permitted by applicable laws, Web Host Wizards shall not be liable for the Comments or for any liability, damages, or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

Web Host Wizards reserves the right to monitor all Comments and to remove any Comments that are considered inappropriate, offensive, or in breach of these Terms and Conditions.

You warrant and represent that:

You are entitled to post the Comments on our website and have all necessary licenses and consents to do so.

The Comments do not infringe on any intellectual property rights, including but not limited to copyright, patent, or trademark of any third party.

The Comments do not contain any defamatory, libelous, offensive, indecent, or otherwise unlawful material that invades privacy.

The Comments will not be used to solicit or promote business, custom, or present commercial activities or unlawful activity.

You hereby grant Web Host Wizards a non-exclusive license to use, reproduce, edit, and authorize others to use, reproduce, and edit any of your Comments in any and all forms, formats, or media.